Who we are

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Madrid Museum Tours team consists of Official Guides licensed by the Government of Madrid who specialize in Art History and the Crown Heritage in Madrid.What some of our clients said recently about us will tell you better Who we are:

-----Original Message -----

From David Jarrett, VP of Dolce Group, Hollywood

Hernán,
Just wanted to write a quick note expressing my appreciation for the fantastic tour of the Prado two weeks ago...not only did we have a great
time with you, but gained a new and genuine appreciation for works of art that we might have missed entirely had we been exploring the museum on our
own. It was an amazing start to our trip in Spain, and the highlight of our time in Madrid. In addition, we did make it over to Campo del Moro which
was beautiful as promised – another spot-on recommendation.

Best wishes,
David

From Rick Steves Graffiti Wall

Madrid - Captivating Guide
A good, well told story even without the visuals can bring a masterpiece to life. But just imagine that you have both the story and the masterpiece. Both will become indelible in your memory. That is the experience that Hernan Amaya Satt provides with his wonderful museum tours. But wait, there's more! You have the pleasure of being in the company of an intelligent, charming and sensitive man with boundless energy who can delight and mesmerize you with his tales of the great artists of the Prado, their magnificent work and the times in which they lived. Don't even think about spending time in Madrid without including Hernan in your plans!
Elaine
Boston, MA USA 10/22/2009

----- Original Message -----
From : Patti Koide, Village Travel, Montrose - CAL.
To : Hernan Amaya Satt

Hi Hernan, You again did not disappoint my client. Please see his comment below:

Gaskill clients : On the guided tours and logistics.....Dr. Furio, the guide in Madrid, was extraordinary. Not only was he extremely knowledgeable and aware, he was as gracious and energetic as could be. He was spontaneous and answered all our questions in a very extensive way. We were honored to have him join us for lunch.


----- Original Message -----
From: Yelena Desh

To: Hernan Amaya Satt

Dear Hernan,
we just came back to Chicago and already miss Spain.
You have contributed a lot to the great experience we got during our vacation.
Your knowledge, professionalism and skills impressed us. We greatly appreciate all you did for us.
We wish your company a big success and will recommend your service to all our friends.
You are the best!
Regards,
Elena, Vladimir and Masha Desh.


From Douglas Carlton Abrams, author of the Lost Diary of Don Juan in International Newcomer´s Club of Madrid :
...'' I spent precious time in Madrid researching my novel with the extraordinary guide, Hernan Satt—no one has seen Madrid who has not taken one of his tours. Together we explored the alleyways of history and discovered the Secrets of the Golden Age of Spain. We also drank rioja...''


----- Original Message -----
From: Anita Turkutz

To: <info@madrid-museum-tours.org>
Subject: Thank you

Dear Mr. Satt,

We want to thank you for our tour of the Prado (Sun. Sept.6). Your
knowledge and guidance made it an interesting and meaningful experience.

We felt completely comfortable in your care. My friend Mary Lou and her husband were especially grateful for your help in getting a wheelchair for her. Our entire day's experience and the personal attention you gave us is something we will share with others who plan to visit Madrid.

I must tell you that we thoroughly enjoyed Alain as an addition to our
group. We met him later that evening and we all had dinner together. He told us that he stayed at the Prado for several more hours after we had left just to see more on his own. What an amazing student of art!

Good bye and thanks again for everything.

Mrs. Anita Turkutz


From Rick Steves Graffiti Wall

Madrid & vicinity tours
I cannot say enough good things about Hernan Amaya Satt and www.madrid-museum-tours.org. I messaged all the private guides Rick Steves listed for Madrid, and only Hernan addressed my inquiry fully. His price was the best, too. He gave us a wonderful tour of the Prado and, per my requests, drove us to a very reasonable, delightful, and authentic lunch and then to other points we wished to see outside Madrid. He even went out of his way to make sure I got to see the famous aqueduct in Segovia. His boundless knowledge and charm made our day with him the highlight of our 3-week trip to Spain, and I highly recommend his services. I will definitely hire him again next time I am in Madrid!
Kathy Adams
Piedmont, SC USA


From Rick Steves Graffiti Wall

Tour Guide in Madrid
We just returned home from a visit to Spain and one highlight was a private tour in Madrid of the Prado and Royal Palace conducted by Madrid-Museum-Tours.org. Our guide was outstanding and knowledgeable. The price was fair and a good value and our guide made the visit special. I highly recommend this group.
Ian Carrus
Naperville, IL USA


From Rick Steves Graffity Wall ,

Madrid Museum Tours under the direction of Hernan Amaya Satt gave us the best experience in a major european city (Madrid) a visitor could ever want. Hernan's knowledge and insightful descriptions brought today's Madrid and it's history to us with great clarity; we, as grandparents, traveling with a teenaged granddaughter were especially fortunate to have found a guide who related beautifully across generations with a lively and interesting tour. We travel extensively and he is the best guide we have experienced.
Carol & Steve Gutman
New York, NY USA


----- Original Message -----
From: Lindsay Holmes

To: "Hernan Amaya Satt" <info@madrid-museum-tours.org>
Sent: Monday, June 01, 2009 10:47 AM
Subject: My tour of May 20th

Dear Hernan,

How can I ever thank you enough for the wonderful day I spent in Madrid?

It was the highlight of my Spanish holiday. I will never forget all your
kindness to a very demanding customer :-).

The visit to the Prado was thrilling, and so much more interesting when
someone can explain things to you. The mirror image was amazing. Madrid is a beautiful city - and I told my husband all about the flowers!

My photos will be a lovely souvenir.

My husband would also like to thank you for taking such good care of me.

Very best wishes from both of us.

Lindsay Holmes

*****

De: Gus Franklin
Para : Hernan
Asunto: Thanks
Para: hernan@madrid-museum-tours.org

Hernan, Thankyou very much for the outstanding tour and history
lesson last week during my visit to the Prado. You certainly made
Titian, Valesquez and Goya come alive to me and the environment in
which they were living/painting.

My best regards
Gus

*****

----- Original Message -----
From: <Daniel Johnson>

To: <info@madrid-museum-tours.org>
Subject: espana

Hernan Amigo,
 
We are doing well in the Sierra de Gredos, relaxed, but working hard.
Students are very tired every day, which is a good thing. I (and all
the students) want to thank you again for a wonderful experience in
Madrid - both the walking tour of the city and the special tour of the
Prado. That was very, very generous of you. Your knowledge, your
style and your sense of humor worked very well with the group. You
are a prince, my friend, and I hope that we see you again.
 
The best to you and continued success with your business.
Hasta luego and muchas gracias!!
Daniel M. Johnson
Department of Geography
Portland State University

*****
------  From Rick Steve's Europe. Guidebook Feedback -------

Hernan brought the Prado Museum to life for us. Of all of the guides we have ever used I would say that Hernan was the top! He is a gracious gentleman and his knowledge of Madrid was magnificent. Please continue to recommend him. 

Chris Seger

*****

-----Original Message-----

Para: Hernan Amaya Satt <hernan@madrid-museum-tours.org>
De: Carol Gutman

Buenos Dias Hernan:
Steve and I were so delighted to meet you on our visit to Madrid. I can't imagine a person more delightful, knowledgeable and inspired to enjoy your adoptive city with. Thank you so much for making Madrid the highlight of our trip. Stephanie is still glowing and practicing the Spanish lessons you gave her.

Thanks again ofr our wonderful time.
Best, Carol


-----Original Message-----
Asunto: Thank You
From: Charles Argianas
To : hernan@madrid-museum-tours.org
--------------------------------------------------------------------------

Dear Hernan, Thank you so much for your very gracious and kind services that clearly exceeded both Alex and my expectations on both excursions. We also thank you for your patience with us in explaining my nuances of Spain's culture....although we still know very little, we are now more knowledgable. Thank you so much. We hope many more travelors get a chance to experience your services and I promise to make sure our travel service knows how fabulous your services were.
God Bless. 
P.S.If we were in the USA I would have told you the following...."Hernan.....You're a Rock Star"!!!!!!!!!! Adios amigo!!!!!!!! Charles Argianas 

*****
----- Original Message -----
Asunto: Thank You
From: Thomas Gartenmann
To : hernan@madrid-museum-tours.org
--------------------------------------------------------------------------
Lieber Herr Satt
Die Tour mit Ihnen durch das Prado war das Highlight unseres Wochenendes. Wir haben Ihre profunden Kenntnisse der Malerei und der Geschichte, kombiniert mit Ihrer Begeisterung sehr genossen. Dazu war Ihre Restaurantempfehlung, Casa Perico,  das Tüpfelchen auf dem i. Vielen Dank für diese magischen Momente, die uns Madrid zu einem wirklichen Erlebnis haben werden lassen.

Mit herzlichen Grüssen

Thomas Gartenmann

*****
----- Original Message ------
From: Bonnie Thomas

To : hernan@madrid-museum-tours.org
--------------------------------------------------------------------------
Dear Hernan,

Patti and her group had a fantastic time in Madrid and said you were wonderful.
Thank you for your time and kindnesses toward my friends and to Don
Jorge and me. Seriously, Hernan, I hope you realize how terrific you
are. You are responsible for making out journey in Madrid a valuable
and warm memory for all of us. I appreciate yo greatly. You have the
patience of a saint. I told Jorge that I should have called you Santo
Hernan rather Don Hernan !

Fondly.

Bonnie

*****
-----Original Message ------
From : Patti Koide

To : hernan@madrid-museum-tours.org
--------------------------------------------------------
Hi Hernan,

I wanted to thank you for a wonderful 3 days in Madrid.  Your knowledge
and enthusiasm in the museums and the various venues made us
appreciate all there is to see in Madrid.

My husband, George, prefers MAD over BCN. We all agreed that your
restaurant suggestions were great and we really haven't had a
disappointing meal in Madrid, yet.

Thank you again for your handling our tours in Madrid. I don't think
we could have had a better time.
 
I hope your van wasn't towed away at the train station either. The
AVE was great, on time and smooth....no problems after you dropped
us off.
 
Warm regards,

Patti Koide

*****

From Rick Steves Graffiti Wall

Walking tour in Madrid
I know this is a very late note as we had our trip to Madrid in July 2007. However, we always think about it and I would like to say it was one of our best walking tours to date.

Hernan A Satt (his email is info@madrid-museum-tours.org) is a funny, knowledgeable and sweet man who showed us around the secret alleys of Madrid. We are a Canadian family of 5 (english speaking) with kids 10,13 and 15. Even my kids were captivated and happy although they had sore feet. They loved the ice cream!!

So if you are thinking of going to Madrid, you must take a walking tour with Hernan as your guide,.. you will be very pleased and happy, not to mention you will love the city even more!

Thanks Marci Trachter Toronto, Canada
marci Trachter
Toronto, Ontario, Canada 02/21/2008

*****
------ Mensaje Original -------
Subject :: Greetings from India
From: Princess Shefali
To : Hernan A.Satt
hernan@madrid-museum-tours.org
--------------------------------------------------------------------------

Dear Hernan,
I would like to thank you ever so much for the wonderful experience that my grandmother and I had in Madrid thanks to you. We returned to India a few days ago and have got back to work now. Our memories of the museums, as brought to vivid life by you, are wonderful. We would like to thank you very much for taking the time and the effort to not only show us Madrid, Toledo and Chinchon, but also the simpler things like carrying our shopping, helping us to get our lunch and helping us with our luggage! It was very kind of you.
We consider ourselves very lucky to have met someone who is so knowledgable in art history, and who not only educated us, but also enhanced our own interest in art.
I am attaching a few of my favorite pictures from our time in Madrid. I hope you like them too!
Warm regards from my grand mother and myself,
Princess Shefali! 

*****

----- Original Message -----
From: Janet Priblo

To: Hernán. A. Satt
Subject: Many Thanks!

Dear Hernan:

I wanted to tell you how much we enjoyed touring Madrid & Toledo with you . I am doing the writing, but Diane, Sean and Alexis asked me to convey their appreciation and thanks as well. You are a terrific guide, we felt like we really got to see something of Madrid. For me in particular, the "Highlights of the Prado" tour/discussion was particularly meaningful. I love art and seeing some of these great works of art and understanding more about them than I would have with just a guidebook was much more interesting and informative. Las Meninas, in particular, was a painting I had seen pictures of in books and wanted to see in person, but you really provided such in-depth background as to make the painting even more memorable.

The day in Toledo and the late luncheon in Chinchon was also wonderful. Everything was well-paced -we never felt overwhelmed, but we did feel like we got to see and do a lot. I particularly loved Chinchon, by the way. The meal was excellent and there was something about that town that was very appealing to me personally.

You promised an in-depth, more personalized experience with your tours/guidance and you definitely delivered.  Walking around Madrid and Toledo with you greatly enhanced our week in Spain - I do hope to get back there again in the future, hopefully with more time.

Again, many thanks from all of us.

Janet

*****
----- Original Message -----
From: "NORMAN HUGHES"

To: "Hernán. A. Satt"
Subject: thank you

Dear Senor Satt,

Our tour of the Prado with you was an exciting event. Thank you for involving our two grandchildren and all
of us in your presentation. Your excellent involvement  of Claire and Anthony made the event very enjoyable for
them and they learned a lot (as did all the rest of  us.) Without your help we would not have come away
with such an appreciation of all the paintings we saw.
 
We went to see Guernica on Sunday with a printed guide and learned a great amount but it was better at the
Prado with you.
 
Thank you again for giving us such insights into painting by the masters.
 
Best regards,
 
Sara and Norman Hughes

*****
From: David Isquith
To: info@madrid-museum-tours.org
Cc: Walter Kozin
Subject: Thank You

Hello Hernan,
Thank you for the wonderful tour of Madrid. Walt and I really enjoyed the Lubina and Txakoli wine at Dantxari.
We will happily recommend your services to all of our friends and associates.

Best Regards,
David Isquith

*****

----- Original Message -----
From : Pam Bushman

To : info@madrid-museum-tours.org

Dear Hernan,

I want to thank you for a wonderful tour of the Prado museum. My family talked about it all evening. There are not many people in this world who have the ability to share their knowledge of a subject with such enthusiasm. You made the art and the artists come alive for us.


We had a fabulous meal at La Buganvilla. We just returned a half hour ago. We ate the paella and salads and filet mignon and desserts. The wine was very good, too. We really appreciate that you told us about this secret place.

Warmest regards,

The Bushman Family

*****

----- Original Message -----

From: Henrik Smith


To: info@madrid-museum-tours.org

Subject: Your guide of small Norwegian family

Dear Mr. Hernan

Thank you very much for your thrilling and interesting guiding for me and my family

in the Prado museum on Sunday fourteen days ago.

We learnt so much during our stay in the museum and would very much like to come back some day

to see and learn more about the great Spanish painters.

Your guidance made our stay in the museum to something more than just a walk around and your interesting

way of transmitting from an ocean of knowledge gave us so much inspiration.

We hope, by this mail, that you will be able to send us some further information as agreed upon

when we met you.

Kind regards

Henrik Smith & family from Norway

*****

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